1. Introduction
Tea Kadai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect with local tea shops.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (email and password)
- Profile information and preferences
- Payment information (processed securely through third-party providers)
- Shop information (for vendors: shop name, location, GST number, photos)
2.2 Usage Information
We automatically collect certain information when you use our platform:
- Device information and browser type
- IP address and location data
- Pages visited and features used
- Order history and transaction data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage orders
- Communicate with you about your account and our services
- Personalize your experience and show relevant content
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely using Firebase, which provides enterprise-grade security. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With vendors when you place orders (order details, contact information)
- With service providers who assist us in operating our platform
- When required by law or to protect our rights
- In connection with a business transfer (merger, acquisition, etc.)
6. Your Rights and Choices
You have the right to:
- Access and update your personal information through your account settings
- Request deletion of your account and associated data
- Opt-out of certain communications
- Request a copy of your data
To exercise these rights, please contact us or use the account management features in your dashboard.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through your account dashboard or by emailing us at the contact information provided in your account settings.